We reserve the right to re-schedule courses that are not fully subscribed. Payments are specific to the date booked. If you wish to change the date you must write to us with a minimum of three weeks notice. If less notice is given a re-schedule is only possible if the space is filled. It is recommended to pick a new date at the time of a cancellation, if no date is picked it is up to the participant to get in touch within a year of the time of purchase, or the booking reference in question will be deemed invalid. Unforeseen circumstances – family, transport or other – preventing the participant from turning up for the course signed up for does not entitle the participant to re-schedule. Participants will be asked to sign a waiver on arrival. As per March 2019 we no longer offer gift vouchers. Gift voucher purchased prior to March 2019 are valid for 12 months. Vouchers purchased prior to 2014 were valid for 2 years. Expired vouchers will not be honored.
Ordered items will be delivered or posted once paid in full. From online order is placed til order is delivered a period of up to two weeks is to be expected. Please contact us before placing an order if you need your item quicker.